HEATCON® Inc.
600 Andover Park E
Seattle, WA 98188
Phone:
206.575.0815
Fax:
206.575.0856
US Toll Free:
800.556.1990
» Frequently Asked Questions
The following is a list of Frequently Asked Questions. If your question is not answered here, please contact HEATCON®, Inc. directly.
» Question: Do you stock parts at your location?
Answer: HEATCON®, Inc. keeps a stock of our vendors most popular and common items. In addition we have a varied supply of temperature controllers and electric heaters that will fit many applications. Due to the large volume of different parts available from our vendors, most items will be supplied from the factory.
» Question: Can someone at your office make a product recommendation based on my application?
Answer: Yes, Heatcon prides itself in having a knowledgeable sales staff. Please call our sales team who will either recommend a specific solution or refer to the factory staff for more in depth problems.
» Question: How fast can I get a part?
Answer: Orders for parts in our stock can usually ship same day. Items that must come from the factory will be ready to ship from their stock within 2-3 days. Do you have a rush order? No problem, notify us that you need an item in a hurry and we will do everything we can to meet your lead-time. Most of our vendors offer the option to drop ship directly to our customers, but the specific requirements vary. Please contact our sales staff for additional information.
